Call 804-773-0784Monday-Friday, 8:00 AM to 5:00 PMLocally owned in Mechanicsville, VA
90-day labor warranty · 1-year parts warranty

Henrico County · ZIP 23150

Appliance Repair in Sandston, VA

Refrigerators, washers, dryers, ovens, and dishwashers repaired across Sandston and eastern Henrico, from the old village to the rural roads past I-295. Call 804-773-0784 to schedule.

  • $125 Diagnostic Fee
  • 90-Day Labor Warranty
  • EPA Certified
  • Locally Owned Since 2020

Sandston Appliance Repair at the Eastern Edge of Henrico

Sandston is the part of Henrico County that most of Richmond sees from a plane window or an I-64 off-ramp. Williamsburg Road (US 60) runs through the old village past Richmond International Airport, I-295 and I-64 cross nearby, and Seven Pines National Cemetery sits right along the main road. Richmond Appliance Guys handles appliance repair in Sandston, VA from our home base in Mechanicsville, covering the village laid out in the 1920s, the mid-century ranches around it, and the newer subdivisions spreading east toward Elko and south into Varina. Whatever the age of the house, the appliances inside share the same handful of failure points, and we know them well.

What Sandston Homeowners Call Us About

Here is a quick guide to the calls we hear most often from Sandston, what they usually mean, and where to read more.

What you notice Appliance What we usually find
Fresh food side is warm, freezer is fine Refrigerator Defrost system, evaporator fan, or airflow problem
Dryer runs but clothes stay damp Dryer Heating element, thermostat, or restricted airflow
Washer stops mid-cycle with water inside Washer Drain pump, lid lock, or control issue
Oven never reaches the set temperature Oven or range Bake element, igniter, or temperature sensor
Dishwasher leaves a puddle at the bottom Dishwasher Drain pump, check valve, or clogged filter

Every one of these is a diagnosis we confirm in person, not a guess from a chart. Read more on our refrigerator repair, dryer repair, washer repair, oven repair, and dishwasher repair pages. We also work on ice makers built into refrigerators, garbage disposals, microwaves, range hoods, and cooktops.

Booking From a Sandston Address

The 23150 ZIP code covers far more than the village itself. It stretches across a wide, mostly rural section of eastern Henrico, so when you call, give us your full street address and the nearest cross street. Tell us if you are off Williamsburg Road near the airport, up toward Nine Mile Road, or out past I-295. Long driveways, gates, and outdoor dogs are all good to mention. If your home is on a well rather than county water, say so; sediment and hard water affect dishwashers and washers, and it helps our technician to know going in.

Have the model number ready. On most appliances it is on a sticker inside the door or along the door frame. Our office uses it to confirm we work on your model and to check parts before the visit.

Windows, Fee, and Warranty

We schedule Monday through Friday in two arrival windows: 9 AM to noon and 1 PM to 4 PM. The service call and diagnostic fee is $125, and it is applied to the repair if you go ahead. You hear the price before any work begins, and you make the call. Repairs we complete are backed by a 90-day labor warranty and a 1-year parts warranty.

If you would rather get a read on the problem before we come out, our Virtual Appliance Diagnostic Call is a 15 to 20 minute video call with one of our technicians, $50 when you book, offered Monday through Thursday from 2 PM to 5 PM. If a visit is still needed, the $50 is credited toward the diagnostic fee. Details are on our virtual diagnostic call page.

Rentals and Property Managers Near the Airport

Sandston has a healthy mix of rental homes and townhome communities, and we work with the landlords and property managers who keep them running. Give our office the tenant’s contact and the name of whoever approves repairs. We coordinate the visit with the tenant, call the decision maker with the price, and document what we did so it goes straight into your records.

Neighbors in Highland Springs and Beyond

Highland Springs sits just to the north along Nine Mile Road, and we serve it under the same windows and fee; see our Highland Springs page. Our full service area runs across 44 ZIP codes in Richmond, Henrico, Hanover, Chesterfield, Goochland, New Kent, King William, and Charles City counties.

Schedule Appliance Repair in Sandston

Call 804-773-0784, Monday through Friday, 8 AM to 5 PM, or send a request through our contact page. We treat Sandston appliance repair like every other call: a clear diagnosis, a fair price you hear before the work, and a repair we stand behind.

On the Map

Appliance Repair Across Sandston


Sandston is in Henrico County, part of the area we serve from our home base inMechanicsville. The map is for orientation only. Call with your address and we will confirm coverage and the next open weekday window.

Sandston Appliance Repair FAQs


The 23150 ZIP code covers a lot of eastern Henrico. Do you go all the way out toward Elko and Varina?

Yes. The whole 23150 ZIP code is in our service area, and we serve it by ZIP code. Give our office your full street address when you call and we will confirm it on the spot. The more rural your road, the more helpful a cross street or a note about the driveway becomes.

Can I do a video call first so you know what you are walking into?

Yes. Our Virtual Appliance Diagnostic Call runs about 15 to 20 minutes over Google Meet or FaceTime, costs $50 when you book, and is available Monday through Thursday from 2 PM to 5 PM. If you still need an in-home visit, the $50 counts toward the $125 diagnostic fee. Some problems cannot be diagnosed over video, and we will tell you if yours is one of them.

We are on well water. Does that change anything for a dishwasher or washer repair?

It can. Sediment and hard water wear on inlet valves, spray arms, and filters faster than treated county water does. Mention the well when you book so our technician checks those parts first and can tell you whether a filter or a valve is the real problem.

I own a rental house near the airport. Can you deal directly with my tenant?

Yes. Give our office the tenant's phone number and your own, and tell us who approves the repair cost. We schedule with the tenant, call you with the diagnosis and price before doing any work, and send you the paperwork afterward so your file stays complete.

“A new customer will be a repeat customer.”

Ready to Schedule Appliance Service in Sandston?

Call with your Sandston address, the appliance, and what it is doing


Call us today

804-773-0784
  • Mon-Fri, 8 AM to 5 PM, closed weekends
  • Windows: 9 AM to noon or 1 PM to 4 PM
  • $125 diagnostic fee, applied to the repair when you go ahead with it
  • 90-day labor warranty and 1-year parts warranty

Request Service

Tell us about the appliance and our office will call during business hours to confirm a weekday appointment window. Prefer to talk? Call 804-773-0784. Fields marked * are required.

Mon-Fri, 8 AM to 5 PM · Weekday windows: 9 AM to noon or 1 PM to 4 PM

Why Customers Choose Us

Customer Reviews


Richmond Appliance Guys

4.8

Based on 247 Google reviews

Read all reviews
  • Kayla Dove

    3 months ago

    TK and James were so polite, friendly, and honest. They arrived right on time and did the work quickly. I appreciated their insight and perspective on how to approach the issue with my dishwasher. Overall, they went above and beyond my expectations! I would definitely recommend and use again.

  • Ellie Golden

    2 months ago

    It was a refreshingly very good experience using this company! Good communication, very knowledgeable, and professional. I couldn’t ask for any better and I highly recommend these guys.

  • TT Evans

    8 months ago

    Wonderful experience with our service tech James. Diagnosed the issue correctly and our range is operating perfectly after he installed the ordered part. No surprise "additional problems" on second trip. I highly recommend this company! They were honest & dependable with excellent communication & follow-up. Thank you, James!!

  • Jim Creps

    a month ago

    We called Richmond Appliance to come and check our washing machine. They arrived on time, were very professional, and did a great job. My machine is working great. We are very happy with the service.

Reviews are pulled from our Google Business Profile and refresh automatically. See them on Google.

804-773-0784Schedule Service