Call 804-773-0784Monday-Friday, 8:00 AM to 5:00 PMLocally owned in Mechanicsville, VA
90-day labor warranty · 1-year parts warranty

Free Tool · Find Your Model Tag

Appliance Model Number Locator

Every good repair starts with the model number. Choose your appliance below, pick the style you own, and we'll show you where the tag usually is.

Select Your Appliance

Pick your appliance to see where its model number tag is usually located.

Why the Model Number Matters

The appliance model number locator above covers the common household appliances, including refrigerators, freezers, ranges, wall ovens, cooktops, dishwashers, microwaves, washers, dryers, and disposals. Pick yours, choose the style you own where it matters (top-load or front-load, electric or gas, chest or upright), and you get a diagram plus a list of the spots where manufacturers usually put the tag.

We ask for the model number because it changes how the visit goes. With it, our office can confirm we work on your appliance, our technician can pull up the right service information and parts list before leaving the shop, and there is a much better chance the right part rides along on the first trip. Without it, we may find the tag on arrival and then order the part, which means a second visit. Two minutes of hunting on your end can save you days of waiting.

Model Number vs. Serial Number

Most tags carry both, and it is easy to mix them up. The model number tells us which appliance you have: the design, the parts that fit, the wiring. The serial number tells us which one you have: the individual unit and roughly when it was built. For scheduling and parts, the model number is the one we care about most. If you have the serial number handy as well, share it, because it can settle questions about revisions made partway through a model’s run.

Tips for Reading a Worn Tag

Tags live in hard places: behind a crisper drawer, inside a door frame, under a lid, behind a kick plate. A few tricks help. Put your phone’s flashlight on and hold it at a low angle so the printing casts a shadow. Take a photo with the flash on and zoom in on the screen instead of squinting at the tag itself. Wipe the tag gently with a dry cloth if it is dusty, but skip cleaners, which can lift faded printing. If the tag is gone for good, the owner’s manual, your receipt, or the retailer’s order confirmation usually has the model number too.

Found It? Let’s Get You Scheduled

With your model number in hand, request a visit through our contact page and our customer service representative will confirm a weekday window with you. If you would like a second opinion before we roll a truck, a Virtual Appliance Diagnostic Call lets you show one of our technicians the appliance and the tag on video. And if you are not sure which appliance page fits your problem, start at our appliance repair services.

Model Number Questions


What is the difference between the model number and the serial number?

The model number identifies the design: which parts fit it, how it is wired, and what the manufacturer's service information says about it. The serial number identifies your individual unit and tells us roughly when it was built. Both usually sit on the same tag. When you book, the model number is the one we need most, and the serial number is a helpful extra.

The tag on my appliance is worn or faded. What can I do?

Take a photo of it with your phone's flash on and zoom in; the camera often picks up characters your eye cannot. A flashlight held at a low angle helps too. If it is still unreadable, check the owner's manual, the receipt, or the confirmation email from wherever you bought it. Our customer service representative can also work from the brand and a description of the appliance.

Do I need the model number before I can book a repair?

No. It helps us arrive prepared, but our office can schedule you without it. If you cannot find the tag, tell us the brand and what the appliance is doing, and our technician will locate the model number when we arrive.

Why does the model number matter if you already know the brand?

Because one brand makes dozens of versions of the same appliance, and the parts are not interchangeable. A door ice maker for one LG refrigerator will not fit the LG model next to it in the store. The model number also lets our office confirm that your appliance is one we work on before we schedule a visit.

“A new customer will be a repeat customer.”

Found Your Model Number?

Send it with your request and we will confirm we work on your appliance


Call us today

804-773-0784
  • Mon-Fri, 8 AM to 5 PM, closed weekends
  • Windows: 9 AM to noon or 1 PM to 4 PM
  • $125 diagnostic fee, applied to the repair when you go ahead with it
  • 90-day labor warranty and 1-year parts warranty

Request Service

Tell us about the appliance and our office will call during business hours to confirm a weekday appointment window. Prefer to talk? Call 804-773-0784. Fields marked * are required.

Mon-Fri, 8 AM to 5 PM · Weekday windows: 9 AM to noon or 1 PM to 4 PM

Why Customers Choose Us

Customer Reviews


Richmond Appliance Guys

4.8

Based on 247 Google reviews

Read all reviews
  • Kayla Dove

    3 months ago

    TK and James were so polite, friendly, and honest. They arrived right on time and did the work quickly. I appreciated their insight and perspective on how to approach the issue with my dishwasher. Overall, they went above and beyond my expectations! I would definitely recommend and use again.

  • Ellie Golden

    2 months ago

    It was a refreshingly very good experience using this company! Good communication, very knowledgeable, and professional. I couldn’t ask for any better and I highly recommend these guys.

  • TT Evans

    8 months ago

    Wonderful experience with our service tech James. Diagnosed the issue correctly and our range is operating perfectly after he installed the ordered part. No surprise "additional problems" on second trip. I highly recommend this company! They were honest & dependable with excellent communication & follow-up. Thank you, James!!

  • Jim Creps

    a month ago

    We called Richmond Appliance to come and check our washing machine. They arrived on time, were very professional, and did a great job. My machine is working great. We are very happy with the service.

Reviews are pulled from our Google Business Profile and refresh automatically. See them on Google.

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