Privacy Policy

At Richmond Appliance Guys, we value the privacy of our customers. We understand that you entrust us with your personal and financial information when you contact us for appliance repairs. We are committed to protecting your private information and will not share it or sell it to any third parties without your express permission.

We have implemented a secure system for collecting and storing customer information, including names, addresses, phone numbers, email addresses and credit card details. This data is kept on a secure server that is password protected and encrypted, so that only authorized personnel can access it. All transactions are processed through a secure payment gateway to ensure that your sensitive data remains confidential at all times.

We also take measures to protect customer information during service calls by training our technicians in responsible handling of consumer data. Our technicians are expected to maintain the highest level of professionalism at all times while providing fast, high quality repairs on major brands like Samsung, Whirlpool and Maytag as well as basic repair services for most residential appliances.

We strive to provide all of our customers with a quality experience at an affordable price. We guarantee satisfaction with each job we complete, from minor issues like refrigerator noises or dishwasher leaks to major upgrades like installing