Call 804-773-0784Monday-Friday, 8:00 AM to 5:00 PMLocally owned in Mechanicsville, VA
90-day labor warranty · 1-year parts warranty

City of Richmond · ZIPs 23219, 23220, 23221, 23222, 23223, 23224, 23225, 23226, 23227, 23173

Appliance Repair in the City of Richmond

Galley kitchens, alley access, permit parking, tenants on the third floor: we work in Richmond's neighborhoods every week and know what the city's older houses ask of an appliance repair.

  • $125 Diagnostic Fee
  • 90-Day Labor Warranty
  • EPA Certified
  • Locally Owned Since 2020

Old Houses, Narrow Kitchens, and Appliances That Have to Fit

Richmond city appliance repair has a character of its own. A large share of the housing inside the city limits went up before anyone owned a dishwasher. Row houses in The Fan and Church Hill have galley kitchens tucked at the back of the house, sometimes down a half flight of stairs. Museum District and Carytown homes often have refrigerators wedged into alcoves sized for an icebox. Northside bungalows in Bellevue and Ginter Park keep the laundry in a basement, a hall closet, or an enclosed back porch that was never meant to hold a washer.

That history shapes how we approach a repair. When a 30-inch refrigerator is the only size that fits the opening, or a range has to slide into a cabinet run built in 1925, keeping the existing appliance running is often the smarter move, and we take that into account before we recommend anything. We will also tell you plainly when a machine has reached the end of its useful life, because the repair or replace decision should be yours, made with honest information.

Neighborhoods We Cover on Both Sides of the James

North of the river, we work in Downtown and Jackson Ward, Carver and Scott’s Addition, The Fan and the Museum District, Carytown, Oregon Hill, Church Hill, Union Hill, and Fulton, plus the Northside neighborhoods of Bellevue, Ginter Park, Highland Park, and Barton Heights. We also cover the city’s West End around Westhampton, Windsor Farms, and the University of Richmond.

South of the James, our route includes Manchester, Woodland Heights, Westover Hills, Forest Hill, Stratford Hills, and the Southside neighborhoods along Hull Street and Midlothian Turnpike. The city is independent of the surrounding counties, so if your address is just past the line in Henrico or Chesterfield, you are still covered; our service area page lists every community and ZIP code we serve.

Repairs Richmond Homeowners Call Us For

Refrigerators lead the list. A fresh-food section that is warm while the freezer stays cold, water pooling under the crisper drawers, or a sheet of frost on the back wall of the freezer usually points to a defrost problem or a failed evaporator fan, and both are repairs we make on refrigerators of every standard configuration.

Laundry is next. City houses put washers and dryers in basements, closets, and porches, and we see washers that stop mid-cycle with a tub full of water, front-loaders whose doors will not unlock, and dryers that tumble for an hour without heat. A dryer that runs hot but slowly often has a restricted vent, which we will point out even though vent cleaning itself is a job for a vent specialist.

Older kitchens also mean dishwashers retrofitted into cabinetry that was not built for them, so we see leaks at the door seal, standing water after a cycle, and racks that never quite dry. Gas ranges and cooktops are common in the city’s older neighborhoods, and clicking igniters, burners that will not light, and ovens that heat unevenly round out most weeks.

Landlords and Property Managers Near VCU and Downtown

Between the Monroe Park campus, the medical campus downtown, and the apartment conversions in Scott’s Addition and Manchester, Richmond has thousands of rental units in older houses and newer buildings alike. If you manage some of them, we work the way you need us to. Our customer service representative is your single point of contact, we coordinate the appointment window directly with the tenant, and no work starts until the person paying has signed off on the price. You get written findings for the property file whether or not a repair makes sense, and the diagnostic fee and pricing are the same at every property you send us to.

Parking, Alleys, and Getting Our Technician to the Appliance

A little detail about access saves everyone time. When you book, tell us if the block has permit-only parking, if the kitchen is reached through an alley or a rear entrance, whether the unit is a third-floor walk-up, and if there are gates, locked vestibules, or dogs to plan around. If a refrigerator is boxed in by cabinets or a washer sits behind a bifold door, say so, and our technician will come ready to move it safely. The model number, usually on a tag inside the door or behind the kick plate, helps us arrive with the right parts; our model number locator shows where to look.

How a Service Visit Works in the City

We schedule Monday through Friday in two windows, 9 AM to noon and 1 PM to 4 PM, and our office answers the phone weekdays from 8 AM to 5 PM. The service call and diagnostic fee is $125, and if you go ahead with the repair, that amount is applied to the job. You hear the diagnosis and the price before any work begins. Completed repairs carry a 90-day labor warranty and a 1-year parts warranty, spelled out on our warranty policy page.

If you are a tenant or a landlord trying to figure out whether a visit is even needed, our Virtual Appliance Diagnostic Call is a $50 video call with one of our technicians, credited toward the diagnostic fee if we do come out.

Book Richmond City Appliance Repair

Richmond Appliance Guys has provided Richmond appliance repair since 2020 from our base in Mechanicsville, and the city’s neighborhoods are on our route every week. Call 804-773-0784 during business hours or request an appointment online, and we will confirm your address and model and offer the next open weekday window.

On the Map

Appliance Repair Across Richmond


Richmond is in the City of Richmond, part of the area we serve from our home base inMechanicsville. The map is for orientation only. Call with your address and we will confirm coverage and the next open weekday window.

Richmond Appliance Repair FAQs


Do you repair appliances in older Richmond row houses with tight kitchens?

Yes, and it is a big part of our work inside the city. Row houses in The Fan, Church Hill, and Jackson Ward often have galley kitchens where the refrigerator or range was chosen to fit an exact opening, which makes a good repair worth more than it would be in a house with room for any replacement. Let us know if the appliance is boxed in by cabinetry so our technician can plan how to pull it out safely.

Can you fix a stacked washer and dryer in a closet in my rental near VCU?

We can. Stackable units and laundry centers are common in the converted houses and apartment buildings around the Monroe Park campus, and we repair both halves. Tell us when you book that it is a stacked unit in a closet, share the model number if you can, and give us the tenant's contact so we can confirm the appointment window with them directly.

Is street parking in The Fan or Church Hill a problem for your technician?

It rarely stops a visit, but a heads-up helps. If your block has residential permit parking, let us know whether a visitor pass is available or where the closest legal parking is. If your house has alley access to the kitchen or a rear entrance, mention that too, since it is often the easier way in with tools and parts.

Do you serve Manchester and the Southside neighborhoods as part of the City of Richmond?

Yes. Manchester, Woodland Heights, Westover Hills, Forest Hill, and the neighborhoods off Hull Street and Midlothian Turnpike inside the city line are all covered, along with the 23224 and 23225 ZIP codes. Manchester also has its own page on our site because so many of its apartments and converted warehouses have their own access details.

“A new customer will be a repeat customer.”

Ready to Schedule Appliance Service in Richmond?

Call with your Richmond address, the appliance, and what it is doing


Call us today

804-773-0784
  • Mon-Fri, 8 AM to 5 PM, closed weekends
  • Windows: 9 AM to noon or 1 PM to 4 PM
  • $125 diagnostic fee, applied to the repair when you go ahead with it
  • 90-day labor warranty and 1-year parts warranty

Request Service

Tell us about the appliance and our office will call during business hours to confirm a weekday appointment window. Prefer to talk? Call 804-773-0784. Fields marked * are required.

Mon-Fri, 8 AM to 5 PM · Weekday windows: 9 AM to noon or 1 PM to 4 PM

Why Customers Choose Us

Customer Reviews


Richmond Appliance Guys

4.8

Based on 247 Google reviews

Read all reviews
  • Kayla Dove

    3 months ago

    TK and James were so polite, friendly, and honest. They arrived right on time and did the work quickly. I appreciated their insight and perspective on how to approach the issue with my dishwasher. Overall, they went above and beyond my expectations! I would definitely recommend and use again.

  • Ellie Golden

    2 months ago

    It was a refreshingly very good experience using this company! Good communication, very knowledgeable, and professional. I couldn’t ask for any better and I highly recommend these guys.

  • TT Evans

    8 months ago

    Wonderful experience with our service tech James. Diagnosed the issue correctly and our range is operating perfectly after he installed the ordered part. No surprise "additional problems" on second trip. I highly recommend this company! They were honest & dependable with excellent communication & follow-up. Thank you, James!!

  • Jim Creps

    a month ago

    We called Richmond Appliance to come and check our washing machine. They arrived on time, were very professional, and did a great job. My machine is working great. We are very happy with the service.

Reviews are pulled from our Google Business Profile and refresh automatically. See them on Google.

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