Call 804-773-0784Monday-Friday, 8:00 AM to 5:00 PMLocally owned in Mechanicsville, VA
90-day labor warranty · 1-year parts warranty

Henrico County · ZIP 23075

Appliance Repair in Highland Springs, VA

Century-old bungalows, postwar Cape Cods, and the appliances squeezed into them. We repair refrigerators, ranges, washers, and dryers across Highland Springs. Call 804-773-0784 to book.

  • $125 Diagnostic Fee
  • 90-Day Labor Warranty
  • EPA Certified
  • Locally Owned Since 2020

Highland Springs Appliance Repair for Homes With Some History

Highland Springs was laid out in 1890 as an early streetcar suburb of Richmond, and the original grid of avenues named for plants off Nine Mile Road (Route 33) still gives the neighborhood its shape. Some of the houses here are pushing a century old. Others went up in the decades after World War II as eastern Henrico filled in between Laburnum Avenue and Airport Drive. What they share are kitchens and laundry areas that were not designed for the appliances now living in them. Richmond Appliance Guys provides appliance repair in Highland Springs, VA from our base in Mechanicsville, and older homes are a regular part of our week.

Older Homes, Tight Spaces, Real Repairs

A 1920s bungalow or a 1950s Cape Cod in Highland Springs usually has a compact kitchen with a 30-inch range and a top-freezer refrigerator in an alcove built for a smaller model. Laundry is often in a basement, a back hall, or a closet that was added later. None of that stops us from doing the repair; it just changes how our technician plans the visit.

The calls we hear most from Highland Springs:

  • A top-freezer refrigerator that stops cooling, drips water inside, or runs constantly. Details on our refrigerator repair page.
  • A gas or electric range with a burner that will not light or heat, or an oven that bakes unevenly. See stove and range repair.
  • A dryer that needs two cycles for one load. Sometimes it is the heating element or a thermostat; sometimes the long vent run in an older house is restricted. We check the dryer itself and clean lint from inside the cabinet, and we will tell you plainly if the vent needs a vent specialist. More on our dryer repair page.
  • A washer that walks across an uneven floor during spin or will not drain. See washer repair.

We work on GE, Frigidaire, Electrolux, Whirlpool, Roper, Maytag, JennAir, KitchenAid, LG, and Samsung, with particular depth in LG and Samsung.

A Few Things That Help Before We Arrive

  • Find the model number. It is on a sticker or plate, usually inside the door or along the frame. Our model number locator shows where to look on each type of appliance.
  • Clear a path. In a tight kitchen, moving a chair or a trash can ahead of time matters more than you would think.
  • Tell us about the space. If the refrigerator is wedged into an alcove, the washer is down a narrow basement stair, or the back door is the only way in, say so when you book.
  • Mention pets, parking, and whether anyone else needs to approve the repair.

Renting in Highland Springs

A good share of the homes along Nine Mile Road and the side avenues are rentals, and we work with landlords, property managers, and tenants every week. If you rent, your first call is usually to your landlord or manager, since they typically approve the repair cost. Property managers can give our office the tenant’s contact and the name of the person who signs off; we will handle scheduling with the tenant, call for approval before work begins, and send a written record when the job is done.

What It Costs and What We Stand Behind

The service call and diagnostic fee is $125. Our technician finds the cause, explains it, and quotes the repair before doing anything else. If you approve the repair, the $125 goes toward it. If the appliance is old enough that a repair does not make sense, we will tell you that too. Our repair or replace page can give you a rough sense of where your appliance stands before we arrive.

Completed repairs carry a 90-day labor warranty and a 1-year parts warranty. Appointments run Monday through Friday, with arrival windows of 9 AM to noon and 1 PM to 4 PM.

Next Door in Montrose and Sandston

Highland Springs shares its borders with Montrose to the west and Sandston to the south, and we cover both under the same terms. See our Montrose and Sandston pages, or the full service area list for every community and ZIP code.

Set Up Your Highland Springs Service Call

Call 804-773-0784 between 8 AM and 5 PM on weekdays and our customer service representative will offer the next open window. Prefer to write? Use the request form on our contact page. Highland Springs appliance repair from a team that respects an older house and gives you a straight answer: that is what you get.

On the Map

Appliance Repair Across Highland Springs


Highland Springs is in Henrico County, part of the area we serve from our home base inMechanicsville. The map is for orientation only. Call with your address and we will confirm coverage and the next open weekday window.

Highland Springs Appliance Repair FAQs


Our house was built in the 1920s and the kitchen is tiny. Can you still work on the refrigerator?

Almost always. We need enough room to pull the refrigerator forward and reach the back, so let us know if it is wedged into an alcove or under a low cabinet. Our technician plans the visit around the space, and clearing a chair or two ahead of time makes a real difference.

My dryer takes two full cycles. Is that the dryer or the vent?

It could be either, and we check the dryer side first: the heating element, thermostats, and airflow inside the cabinet. If the dryer is fine and the long vent run in an older home is the problem, we will tell you plainly. We clean lint inside the dryer itself, but vent cleaning is a job for a vent specialist.

The outlet behind our range is old. Can you replace it while you are here?

No. We can replace an appliance's own power cord, but wiring, outlets, and gas lines are work for an electrician or plumber. If we spot something like that during a visit, we will point it out so you can get the right trade involved.

I rent a house off Nine Mile Road. Should I call you or my landlord?

Start with your landlord or property manager, since they usually approve the repair cost. Many of them call us directly and give us your number to schedule. If they ask you to arrange it, call us with their contact information and we will loop them in before any work starts.

“A new customer will be a repeat customer.”

Ready to Schedule Appliance Service in Highland Springs?

Call with your Highland Springs address, the appliance, and what it is doing


Call us today

804-773-0784
  • Mon-Fri, 8 AM to 5 PM, closed weekends
  • Windows: 9 AM to noon or 1 PM to 4 PM
  • $125 diagnostic fee, applied to the repair when you go ahead with it
  • 90-day labor warranty and 1-year parts warranty

Request Service

Tell us about the appliance and our office will call during business hours to confirm a weekday appointment window. Prefer to talk? Call 804-773-0784. Fields marked * are required.

Mon-Fri, 8 AM to 5 PM · Weekday windows: 9 AM to noon or 1 PM to 4 PM

Why Customers Choose Us

Customer Reviews


Richmond Appliance Guys

4.8

Based on 247 Google reviews

Read all reviews
  • Kayla Dove

    3 months ago

    TK and James were so polite, friendly, and honest. They arrived right on time and did the work quickly. I appreciated their insight and perspective on how to approach the issue with my dishwasher. Overall, they went above and beyond my expectations! I would definitely recommend and use again.

  • Ellie Golden

    2 months ago

    It was a refreshingly very good experience using this company! Good communication, very knowledgeable, and professional. I couldn’t ask for any better and I highly recommend these guys.

  • TT Evans

    8 months ago

    Wonderful experience with our service tech James. Diagnosed the issue correctly and our range is operating perfectly after he installed the ordered part. No surprise "additional problems" on second trip. I highly recommend this company! They were honest & dependable with excellent communication & follow-up. Thank you, James!!

  • Jim Creps

    a month ago

    We called Richmond Appliance to come and check our washing machine. They arrived on time, were very professional, and did a great job. My machine is working great. We are very happy with the service.

Reviews are pulled from our Google Business Profile and refresh automatically. See them on Google.

804-773-0784Schedule Service