Call 804-773-0784Monday-Friday, 8:00 AM to 5:00 PMLocally owned in Mechanicsville, VA
90-day labor warranty · 1-year parts warranty

Henrico County · ZIPs 23059, 23060

Appliance Repair in Glen Allen, VA

Glen Allen sits where I-95 meets I-295, and its homes span more than a century. We repair the refrigerators, washers, dryers, and kitchen appliances in every one of them.

  • $125 Diagnostic Fee
  • 90-Day Labor Warranty
  • EPA Certified
  • Locally Owned Since 2020

Where the Interstates Meet in Northern Henrico

Glen Allen is the part of northern Henrico County where I-95 and I-295 cross, but the name reaches much farther than the interchange. It takes in the old railroad village along Mountain Road, where Meadow Farm and the Cultural Arts Center still anchor the community; the mid-century neighborhoods along Hungary Road, Woodman Road, and Staples Mill Road; the office parks and condos of Innsbrook; the apartments and newer homes along Brook Road near the Henrico Sports and Events Center; and the big planned communities of Wyndham and Twin Hickory off Nuckols Road to the northwest. Appliance repair in Glen Allen, VA means all of that to us, across the 23060 and 23059 ZIP codes.

Glen Allen Appliance Repair: What We Fix

Most Glen Allen calls involve a refrigerator that has stopped cooling evenly, a refrigerator ice maker that has quit or frozen solid, a washer that will not drain or spin, a dishwasher that leaves water in the bottom, or an over-the-range microwave that has gone dark or lost its turntable. We also repair dryers, ovens, ranges, cooktops, range hoods, and garbage disposals, and we install dishwashers and over-the-range microwaves. The brands we service are GE, Frigidaire, Electrolux, Whirlpool, Roper, Maytag, JennAir, KitchenAid, LG, and Samsung, with LG and Samsung as our particular strength.

Three Kinds of Glen Allen Homes, Three Kinds of Appliance Calls

The village-era and mid-century houses along Mountain, Hungary, and Woodman Roads have kitchens that were remodeled around existing walls. Refrigerators fit tight openings, laundry lives in a utility room or on an enclosed porch, and the appliances are often older top-load washers, electric dryers, and coil-top or early smooth-top ranges. Repairs here are usually mechanical: a lid switch, a heating element, a defrost timer, a bake element.

The colonials and two-story homes built off Springfield Road, Francistown Road, and Woodman Road in the 1980s and 1990s are on their second generation of appliances, and those machines are reaching the age where drain pumps, door latches, fan motors, and igniters give out. A single failed part on a solid machine is usually a sensible repair, and we will say so when it is not.

Wyndham, Twin Hickory, and the newer homes along Nuckols Road come with French door refrigerators with in-door ice, front-load washers, wall ovens, and electronic controls throughout. Problems tend to show up as error codes, door ice makers that stop producing, or washers that will not unlock, and diagnosing them means testing components rather than swapping parts on a hunch.

Townhomes, Condos, and Apartments Near Innsbrook and Brook Road

Glen Allen has a large share of managed housing: condos and apartments around Innsbrook, townhome communities off Nuckols Road and Staples Mill Road, and apartment complexes along Brook Road. If you own or manage units there, our customer service representative is your single contact, we schedule directly with the resident, and our technician calls the person responsible for payment with the diagnosis and price before any work happens. Written findings follow every visit. For residents, a few details help: the gate or building code, whether the laundry is a stacked unit in a closet, and whether there is an elevator.

The Hanover Side of 23059

The 23059 ZIP code does not stop at the county line. Homes north of the Chickahominy River are in Hanover County even though the mailing address says Glen Allen, which sometimes leaves people wondering which service companies will come out. We are based in Hanover ourselves, in Mechanicsville, so the answer is an easy yes. The rest of Hanover County is covered as well, and our service area page lists every ZIP code we serve so you can check yours in a few seconds.

What Your Visit Costs and What It Covers

The service call and diagnostic fee is $125. If you go ahead with the repair, that $125 is applied to the job, and you hear the full price before our technician picks up a tool. Appointments run Monday through Friday in two windows, 9 AM to noon and 1 PM to 4 PM, and our office answers weekdays from 8 AM to 5 PM. Completed repairs carry a 90-day labor warranty and a 1-year parts warranty; the terms are on our warranty policy page. When you call, have the model number ready if you can (our model number locator shows where each appliance hides its tag) and describe what the machine is doing.

Set Up Your Glen Allen Service Call

Call 804-773-0784 during business hours or request an appointment online. Tell us the appliance, the symptom, and your address, and we will confirm we work on your model and offer the next open weekday window.

On the Map

Appliance Repair Across Glen Allen


Glen Allen is in Henrico County, part of the area we serve from our home base inMechanicsville. The map is for orientation only. Call with your address and we will confirm coverage and the next open weekday window.

Glen Allen Appliance Repair FAQs


My address says Glen Allen, but my county is Hanover. Does that change anything?

No. The 23059 ZIP code crosses from Henrico into Hanover County north of the Chickahominy River, so some homes with a Glen Allen mailing address are on the Hanover side. We are based in Hanover ourselves, in Mechanicsville, so both sides of the line are squarely in our service area with the same pricing and windows.

The ice maker in our LG French door refrigerator quit. Is that a repair you handle in Glen Allen?

Yes, and LG is one of the two brands where our technicians have the most experience, along with Samsung. Door-mounted ice makers on French door models are a frequent call in the newer Glen Allen neighborhoods. Our technician will test the ice maker, the fill valve, and the related controls and tell you whether a repair makes sense before doing any work.

Can you service a stacked washer and dryer in an Innsbrook condo?

We can. Stackable laundry units and laundry centers are standard in the condos and apartments around Innsbrook and along Brook Road, and we repair both the washer and the dryer half. Tell us when you book that it is a stacked unit, share any building entry or gate code, and let us know if there is an elevator or stairs so our technician arrives ready.

Our Glen Allen house was built in the 1950s and the laundry is in a small back room. Will that be a problem?

Not usually. Many of the older homes along Mountain Road, Hungary Road, and Woodman Road put the washer and dryer in a utility room, an enclosed porch, or a basement, and we work in tight spaces all the time. Mention the layout when you call so we can plan how to move the machine safely, and clear a path to the room if you are able.

“A new customer will be a repeat customer.”

Ready to Schedule Appliance Service in Glen Allen?

Call with your Glen Allen address, the appliance, and what it is doing


Call us today

804-773-0784
  • Mon-Fri, 8 AM to 5 PM, closed weekends
  • Windows: 9 AM to noon or 1 PM to 4 PM
  • $125 diagnostic fee, applied to the repair when you go ahead with it
  • 90-day labor warranty and 1-year parts warranty

Request Service

Tell us about the appliance and our office will call during business hours to confirm a weekday appointment window. Prefer to talk? Call 804-773-0784. Fields marked * are required.

Mon-Fri, 8 AM to 5 PM · Weekday windows: 9 AM to noon or 1 PM to 4 PM

Why Customers Choose Us

Customer Reviews


Richmond Appliance Guys

4.8

Based on 247 Google reviews

Read all reviews
  • Kayla Dove

    3 months ago

    TK and James were so polite, friendly, and honest. They arrived right on time and did the work quickly. I appreciated their insight and perspective on how to approach the issue with my dishwasher. Overall, they went above and beyond my expectations! I would definitely recommend and use again.

  • Ellie Golden

    2 months ago

    It was a refreshingly very good experience using this company! Good communication, very knowledgeable, and professional. I couldn’t ask for any better and I highly recommend these guys.

  • TT Evans

    8 months ago

    Wonderful experience with our service tech James. Diagnosed the issue correctly and our range is operating perfectly after he installed the ordered part. No surprise "additional problems" on second trip. I highly recommend this company! They were honest & dependable with excellent communication & follow-up. Thank you, James!!

  • Jim Creps

    a month ago

    We called Richmond Appliance to come and check our washing machine. They arrived on time, were very professional, and did a great job. My machine is working great. We are very happy with the service.

Reviews are pulled from our Google Business Profile and refresh automatically. See them on Google.

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