Call 804-773-0784Monday-Friday, 8:00 AM to 5:00 PMLocally owned in Mechanicsville, VA
90-day labor warranty · 1-year parts warranty

Hanover County · ZIP 23005

Appliance Repair in Ashland, VA

Trains roll through the middle of town and the houses have stories. When the refrigerator or dryer in one of them gives up, call 804-773-0784 for a weekday window and an honest diagnosis.

  • $125 Diagnostic Fee
  • 90-Day Labor Warranty
  • EPA Certified
  • Locally Owned Since 2020

Old Houses, Tight Kitchens, and Trains Down the Middle of Center Street

Ashland is the only incorporated town in Hanover County, and it does not look like anywhere else around Richmond. The CSX main line runs straight down Center Street with houses facing the tracks on both sides, Randolph-Macon College fills several blocks of downtown, and the town has called itself the Center of the Universe for long enough that the slogan is on the signs. The community began in the 1800s as a railroad resort, and many of the homes near the tracks and the college date to that era or the decades right after.

Those older houses are wonderful to live in and a little tricky to fit appliances into. Kitchens were laid out for iceboxes and woodstoves, so a modern refrigerator often stands in a spot with an inch to spare, the dryer vents through a back porch wall, and the dishwasher was added under a counter that was never meant for one. Farther out, along Route 54 toward I-95 and up Route 1, Ashland looks more like the rest of Hanover: ranches and colonials from the 1960s through the 1990s, newer subdivisions, and apartment communities near the interstate.

Richmond Appliance Guys serves all of it from our base in Mechanicsville, so appliance repair in Ashland, VA sits squarely inside our regular Hanover County coverage. Call 804-773-0784 on a weekday and our customer service representative will get you scheduled.

Ashland Appliance Repair: The Calls We Get Most

Ashland households call us about refrigerators that are warm on top while the freezer stays cold, and about washers in older homes that shake the floor on the spin cycle because the machine was never leveled on uneven boards. We see stackable washer and dryer units squeezed into closets in rentals and townhomes, ovens whose temperature has drifted so far that Thanksgiving is a gamble, and dishwashers that leave a puddle at the end of every cycle.

  • Refrigerator repair, including the counter-depth and compact models chosen to fit a tight older kitchen, plus upright and chest freezers.
  • Washer repair and dryer repair for top-load, front-load, and stackable units, including the laundry centers common in student housing.
  • Oven repair for gas and electric ovens, wall ovens, and the oven side of a range.
  • Dishwasher repair for draining, leaking, cleaning, and latch problems.

We repair GE, Frigidaire, Electrolux, Whirlpool, Roper, Maytag, JennAir, KitchenAid, LG, and Samsung appliances, and LG and Samsung are where our technicians have the deepest experience.

Student Rentals and Landlords Near Randolph-Macon

A college town has a rental market to match. Houses and apartments within walking distance of Randolph-Macon turn over every spring and fall, and an appliance that fails in a rental needs to be handled without a dozen phone calls. If you own or manage rental property in Ashland, give our office your tenant’s contact for access and your own for approval. We call you with the diagnosis and price before doing anything, then send you a record of the repair for your file. Several units? Give our office the whole list and we will work through them.

What It Costs and When We Come

Our appointment windows are 9 AM to noon and 1 PM to 4 PM, Monday through Friday. The service call and diagnostic fee is $125, and it is applied to the repair if you go ahead. You will know what failed and what the fix costs before we pick up a tool, and the decision is yours. Repairs we complete come with a 90-day labor warranty and a 1-year parts warranty.

Not sure the appliance is worth a visit? Our Virtual Appliance Diagnostic Call is a 15 to 20 minute video call with one of our technicians, offered Monday through Thursday from 2 PM to 5 PM for $50. If we still need to come out, the $50 is credited toward the diagnostic fee. Some problems cannot be diagnosed over video, but many can be narrowed down, and it is a handy option for a landlord who is not on site.

Before Our Technician Knocks

Three things make an Ashland visit go smoothly. First, the model number, which is on a tag inside the refrigerator, along the edge of the dishwasher or oven door, or under the washer lid. Second, a plain description of what the appliance is doing, including any error code on the display. Third, access notes: whether the washer is on a back porch or in a basement, whether there is street parking or a shared driveway, and whether a tenant will be the one opening the door. Our office confirms your address and model, then offers the next open weekday window.

Ashland is one of many communities we cover in Hanover County and across Greater Richmond. You can see all of them on our service area page, or go straight to our contact page to request an appointment.

On the Map

Appliance Repair Across Ashland


Ashland is in Hanover County, part of the area we serve from our home base inMechanicsville. The map is for orientation only. Call with your address and we will confirm coverage and the next open weekday window.

Ashland Appliance Repair FAQs


Do you serve homes outside the Ashland town limits?

Yes. Our Ashland coverage follows the 23005 ZIP code, which takes in the town itself and the surrounding Hanover County addresses along Route 1, Route 54, and toward I-95. If you are unsure whether your address is inside that area, call 804-773-0784 and our office will check.

My rental near Randolph-Macon has a stacked washer and dryer in a closet. Is that something you repair?

Stackable washer and dryer units and one-piece laundry centers are part of our regular work. Let us know it is a stacked unit in a closet when you book so our technician plans for the tight space, and tell us who will be there to let us in.

The appliances in our older downtown house are not new. Is repair still worth it?

Often it is, and sometimes it is not. Our technician will tell you plainly after the diagnosis whether a new part will give the appliance several more good years or whether parts availability and overall wear make replacement the smarter move. You pay the $125 diagnostic fee either way, and it is applied to the repair if you go ahead.

Can I use the Virtual Appliance Diagnostic Call from Ashland before booking a visit?

Yes. The video call runs Monday through Thursday from 2 PM to 5 PM, costs $50 paid when you book, and takes about 15 to 20 minutes on Google Meet or FaceTime. If an in-home visit is still needed, the $50 is credited toward the $125 diagnostic fee.

“A new customer will be a repeat customer.”

Ready to Schedule Appliance Service in Ashland?

Call with your Ashland address, the appliance, and what it is doing


Call us today

804-773-0784
  • Mon-Fri, 8 AM to 5 PM, closed weekends
  • Windows: 9 AM to noon or 1 PM to 4 PM
  • $125 diagnostic fee, applied to the repair when you go ahead with it
  • 90-day labor warranty and 1-year parts warranty

Request Service

Tell us about the appliance and our office will call during business hours to confirm a weekday appointment window. Prefer to talk? Call 804-773-0784. Fields marked * are required.

Mon-Fri, 8 AM to 5 PM · Weekday windows: 9 AM to noon or 1 PM to 4 PM

Why Customers Choose Us

Customer Reviews


Richmond Appliance Guys

4.8

Based on 247 Google reviews

Read all reviews
  • Kayla Dove

    3 months ago

    TK and James were so polite, friendly, and honest. They arrived right on time and did the work quickly. I appreciated their insight and perspective on how to approach the issue with my dishwasher. Overall, they went above and beyond my expectations! I would definitely recommend and use again.

  • Ellie Golden

    2 months ago

    It was a refreshingly very good experience using this company! Good communication, very knowledgeable, and professional. I couldn’t ask for any better and I highly recommend these guys.

  • TT Evans

    8 months ago

    Wonderful experience with our service tech James. Diagnosed the issue correctly and our range is operating perfectly after he installed the ordered part. No surprise "additional problems" on second trip. I highly recommend this company! They were honest & dependable with excellent communication & follow-up. Thank you, James!!

  • Jim Creps

    a month ago

    We called Richmond Appliance to come and check our washing machine. They arrived on time, were very professional, and did a great job. My machine is working great. We are very happy with the service.

Reviews are pulled from our Google Business Profile and refresh automatically. See them on Google.

804-773-0784Schedule Service