Call 804-773-0784Monday-Friday, 8:00 AM to 5:00 PMLocally owned in Mechanicsville, VA
90-day labor warranty · 1-year parts warranty

Chesterfield County · ZIP 23831

Appliance Repair in Chester, VA

Chester households put their appliances through a lot. When one quits, we come out on a weekday window, diagnose it for $125, and tell you plainly whether a repair makes sense.

  • $125 Diagnostic Fee
  • 90-Day Labor Warranty
  • EPA Certified
  • Locally Owned Since 2020

Chester Runs on Busy Kitchens and Full Laundry Rooms

Chester sits in the southern part of Chesterfield County, where Chester Road, Route 1, and Route 10 come together near the rail line that gave the community its start. Most of the homes here were built for families: mid-century brick ranches along Harrowgate Road and Chester Road, two-story colonials in the subdivisions that filled in through the 1990s and 2000s, and newer townhomes around Chester Village Green. Thomas Dale High School anchors the community, and Brightpoint Community College brings students and staff to the Route 1 corridor.

What that means for appliances is simple. A Chester refrigerator gets opened a hundred times a day. The washer and dryer run most evenings. The dishwasher gets loaded twice on a Saturday. When one of them quits, the whole household feels it, and you want someone who shows up when they said they would and gives you a straight answer.

Richmond Appliance Guys serves Chester from our home base in Mechanicsville. We are a locally owned team of three technicians and a dedicated customer service representative. Call 804-773-0784 on a weekday and a person answers.

Appliance Repair in Chester, VA: What We Work On

  • Refrigerator repair for standard, counter-depth, and compact models, plus upright and chest freezers. Typical calls: the fresh food side is warm while the freezer is fine, water is pooling under the crisper drawers, or frost is building on the back wall.
  • Dryer repair when the drum turns but nothing gets hot, loads take two cycles, or the dryer shuts off a few minutes in.
  • Washer repair for machines that will not drain or spin, leak from underneath, bang on the spin cycle, or refuse to unlock the door.
  • Oven repair for ovens and ranges that heat unevenly, never reach temperature, show error codes, or have a bake element or igniter that gave out.
  • Dishwasher repair for standing water after a cycle, dishes coming out dirty or wet, leaks at the door, and latches that will not catch.

We work on GE, Frigidaire, Electrolux, Whirlpool, Roper, Maytag, JennAir, KitchenAid, LG, and Samsung. LG and Samsung are a particular strength, which matters in Chester because so many kitchens updated over the last decade went with one of those two brands.

What We See in Chester Homes

Two-story homes with the laundry upstairs are common in Chester’s newer subdivisions. A second-floor dryer usually has a long, twisting vent run, and a restricted vent is one of the most common reasons a dryer takes forever. We will tell you if that is what we find, though vent cleaning itself is a job for a vent specialist. Inside the dryer cabinet, lint buildup, a worn heating element, and a failed thermal fuse are the usual suspects, and those we handle.

Garage refrigerators and chest freezers are another Chester staple. Summer heat and winter cold in an unconditioned garage push these units hard. If yours is running constantly or the freezer side is thawing, book it before the food is at risk.

In the older ranches near Route 1 and Chester Road, we often find original ovens and cooktops that have been running for decades. Sometimes a new element or thermostat buys years more life. Sometimes the honest answer is that parts are no longer made. Either way, you hear it from us before any work begins.

Landlords, Property Managers, and Fort Lee Families

Chester is a natural home base for families connected to Fort Lee and for people who commute along I-95 and Route 10, so there are plenty of rental homes and townhomes here. If you manage property in Chester, we coordinate directly with your tenant for access, call you with the diagnosis and price before we touch anything, and send documentation of what was done for your file. Military and senior discounts are available; ask our office about the current details.

What Happens When We Come Out to Chester

We schedule Monday through Friday with two arrival windows, 9 AM to noon and 1 PM to 4 PM. The service call and diagnostic fee is $125. Our technician tests the appliance, explains what failed and what it will cost to fix, and waits for your go-ahead. If you approve the repair, the $125 is applied to it. If you decide the appliance is not worth fixing, you have paid only for the diagnosis and an honest opinion.

Completed repairs carry a 90-day labor warranty and a 1-year parts warranty. If the same problem comes back within that time, call us and we will take care of it.

Booking From Chester

When you call 804-773-0784 or send a request through our contact page, have the model number handy. It is usually on a sticker inside the refrigerator, on the door frame of a dishwasher or oven, or under the lid of a washer. Tell us what the appliance is doing, whether it is in a garage or upstairs, and whether a gate code or a tenant is involved. Our office will confirm your address and model and offer the next open weekday window.

Chester is one of many communities we cover across Chesterfield County and the rest of Greater Richmond. See the full service area for neighboring towns, or just call and we will tell you right away whether we can help.

On the Map

Appliance Repair Across Chester


Chester is in Chesterfield County, part of the area we serve from our home base inMechanicsville. The map is for orientation only. Call with your address and we will confirm coverage and the next open weekday window.

Chester Appliance Repair FAQs


Do you serve all of Chester, including the Enon side?

Chester's 23831 ZIP code is inside our regular service area. Some addresses on the eastern side of Chester, out toward Enon, carry a different ZIP code, so if you are out that way, call our office with your full address and we will check it before booking.

Our second refrigerator lives in the garage. Can you repair it there?

Yes. A standard refrigerator or an upright or chest freezer in a garage is repaired right where it sits. Garage temperature swings are hard on these units, so tell us it is in the garage when you book and our technician will factor that in during the diagnosis.

We are a military family renting in Chester. Is there a military discount?

We offer military and senior discounts, and our office can share the current details when you call. If you rent, we are also glad to coordinate with your landlord or property manager on approval and billing so nothing falls through the cracks.

What should I have ready when I book from a Chester Village Green townhome?

The appliance's model number, a clear description of what it is doing, and any notes on parking or building access. Townhome and condo parking rules vary, so a heads-up on where our van can park saves time on the day of the visit.

“A new customer will be a repeat customer.”

Ready to Schedule Appliance Service in Chester?

Call with your Chester address, the appliance, and what it is doing


Call us today

804-773-0784
  • Mon-Fri, 8 AM to 5 PM, closed weekends
  • Windows: 9 AM to noon or 1 PM to 4 PM
  • $125 diagnostic fee, applied to the repair when you go ahead with it
  • 90-day labor warranty and 1-year parts warranty

Request Service

Tell us about the appliance and our office will call during business hours to confirm a weekday appointment window. Prefer to talk? Call 804-773-0784. Fields marked * are required.

Mon-Fri, 8 AM to 5 PM · Weekday windows: 9 AM to noon or 1 PM to 4 PM

Why Customers Choose Us

Customer Reviews


Richmond Appliance Guys

4.8

Based on 247 Google reviews

Read all reviews
  • Kayla Dove

    3 months ago

    TK and James were so polite, friendly, and honest. They arrived right on time and did the work quickly. I appreciated their insight and perspective on how to approach the issue with my dishwasher. Overall, they went above and beyond my expectations! I would definitely recommend and use again.

  • Ellie Golden

    2 months ago

    It was a refreshingly very good experience using this company! Good communication, very knowledgeable, and professional. I couldn’t ask for any better and I highly recommend these guys.

  • TT Evans

    8 months ago

    Wonderful experience with our service tech James. Diagnosed the issue correctly and our range is operating perfectly after he installed the ordered part. No surprise "additional problems" on second trip. I highly recommend this company! They were honest & dependable with excellent communication & follow-up. Thank you, James!!

  • Jim Creps

    a month ago

    We called Richmond Appliance to come and check our washing machine. They arrived on time, were very professional, and did a great job. My machine is working great. We are very happy with the service.

Reviews are pulled from our Google Business Profile and refresh automatically. See them on Google.

804-773-0784Schedule Service